@wibutlersupport, I see my home with the cloud symbol and now (I don't know why) when select it the app show the credential panel but doesn't recognize my user/pwd. So I can't access remotely.
The strange thing is that the app give me the same user/pwd error in wi-fi connection but killing the app and reloading it the app logs in automatically showing my devices. This trick doesn't work remotely.
Best regards.
Mirco

Hi,

I have a Wibutler(1 gen) that can't be managed with a remote connection. The Wibutler is connected via LAN cable to the ISP's Fritzbox 7530 and is registered in cloud with a Wibutler ID. When I run the app in my smartphone with 4G, the app show me the list with the registered wibutler with the cloud icon but when I tap the button the app show me indefinetely the message "Connection to xxxx was established" without going further.
Do I have to enable some tcp port forwarding on the Fritzbox? If yes which ones?
Thanks in advance.
Best regards
Mirco